Be More Than What You Think You Are

  What Is Net Promoter Score (NPS) Net Promoter Score (NPS) is a widely used metric and methodology for measuring customer loyalty and gauging customer satisfaction. It was introduced by Fred Reichheld in 2003 through his Harvard Business Review article, “The One Number You Need to Grow.” NPS is widely adopted in various industries as a simple yet effective way to assess and track customer sentiment. Here’s how NPS works: Survey Question: NPS is typically gathered through a single survey question, which asks customers the following: “On a scale of 0 to 10, how likely are you to recommend our [product/service/company] to a friend or colleague?” Respondents rate their likelihood on this 0-10 scale, with 0 being “Not at all likely” and 10 being “Extremely likely.” Categorizing Respondents: Promoters (Score 9-10): Customers who give a score of 9 or 10 are considered Promoters. They are highly satisfied and are likely to recommend your business to others. Passives (Score 7-8): Custome...

How Accountability helps you grow to the next level   At Oxygen Mastermind Group, we firmly believe in the power of Accountability and its Impact! What is Accountability? We perceive the powerful concept “Accountability” as a responsibility in multiple ways. Accountability is being responsible for being truthful to yourself and your accountable partner as well as being responsible for taking action, reporting to your partners & getting feedback from them on a consistent and scheduled manner. Accountability helps you get clear on the specifics of your business/personal goals and how to get where you want to be. Why Accountability? The prime motive behind an accountable partner is that at some point in time we all get into our own comfort zones and become complacent, where we stop pushing our boundaries and that’s where the accountable partners come into place, because they push you To get out of your comfort zone, Challenge your belief system, thinking pattern and ideas, Support...

  MVP stands for Minimum Viable Product It’s a fundamental concept in product development, especially for new businesses or ventures. An MVP is a simplified version of a product or service that includes only its core features and functionalities.  It’s created with the primary purpose of testing the product idea, gathering user feedback, and validating assumptions before investing significant resources in full-scale development. Here’s  Why MVP  is important for new businesses or verticals: Cost-Efficiency: Developing a full-scale product can be expensive and time-consuming. MVP allows businesses to save resources by building only what’s necessary to test the concept. Rapid Validation: MVPs can be developed quickly, allowing businesses to get their product or service in front of users sooner. This helps validate market demand and refine the offering based on real user feedback. Risk Mitigation: By testing the waters with an MVP, businesses can identify potential is...

INSTANT GRATIFICATION VERSUS DELAYED GRATIFICATION Sounds like Instant Coffee & Normal Coffee Every time I come across these words - it always reminds me of Instant coffee making and the normal coffee making. and they both have their way and impacting on our habits Instant gratification and delayed gratification represent two different approaches to the timing of  rewards and satisfaction Instant Gratification:  This approach prioritizes immediate rewards and pleasures. Individuals who seek instant gratification prefer to enjoy the benefits or pleasures of a decision or action right away, even if it means sacrificing long-term goals or facing potential negative consequences later. Delayed Gratification:  This approach involves the willingness to wait for larger, more significant rewards or benefits in the future. People who practice delayed gratification are willing to endure short-term discomfort or delay immediate rewards in favor of achieving long-term goals or obt...